Microsoft services down: Air India reroutes emails, IndiGo and Akasa warn passengers of support delays

Mint - Nov 13, 2026

A global Microsoft outage has disrupted email-based customer support services for IndiGo and Akasa Air, prompting both airlines to issue passenger advisories. Passengers have been advised to use alternative support channels for urgent assistance as email services experience delays.

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Microsoft services down: Air India reroutes emails, IndiGo and Akasa warn passengers of support delays

Nov 13, 2026

Microsoft services down: Air India reroutes emails, IndiGo and Akasa warn passengers of support delays

A global Microsoft outage has disrupted email-based customer support services for IndiGo and Akasa Air, prompting both airlines to issue passenger advisories. Passengers have been advised to use alternative support channels for urgent assistance as email services experience delays.

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